The quality policy of İsmail
Çelik Construction Industry and Trade Co. Ltd. is
based on the general framework which includes the
existing Turkish national laws, contracts with its
customers, international standards and
contemporary human values and focused on customer
satisfaction and total quality assurance.
Within this general framework,
the company has created an international quality
management system, which was certified. This
enables the company to offer services meeting
customers’ expectations, exploiting the latest
technologies and providing timely, reliable,
economical and non-problematic solutions.
In addition, in this quality
system, there are also special measures to
minimize the risks, stemming from all sorts of
activities, for workers and third parties. The
efficiency of the system is enhanced by a constant
revision of practices and training. The company
has developed safety procedures which are
continuously monitored. As a result thereof, there
have been no fatal work-related accidents. There
were only a few accidents with a minimal loss of
time worked.
In this connection, the company
continues to maintain its ultimate total quality
assurance objective by monitoring and measuring
employee performance. This includes the prevention
of accidents and malfunctions, in case these
undesired events occurs deriving lessons,
monitoring and measuring all the activities on a
constant basis and increasing the knowledge and
training level of the personnel which constitute
the major component of the entire system.
Given the importance of the
sector in which the company is active, we are in
close contact with the environment i.e. soil, air,
water, flora and fauna. Therefore, the company
attaches great importance to minimizing the
negative effects of construction and the
harmonization of its activities with the
environment of the buildings and facilities which
are constructed. This includes both the planning
and implementation phases. The planning and
execution all these activities is within the scope
of the existing laws and international standards.
In this connection measurements are taken during
the construction phase, and performance
evaluations are conducted – all preventive
measures are taken so as to revise the system for
further progress.
Special importance is attached to
the employment of knowledgeable and trained
personnel both employed directly by the company
and its subcontractors for the sake of protection
of environment. Thus, we endeavor to keep our
services and products, which may affect the
environment by continuously monitoring and
implementing practical changes. These have been
developed and fulfilled to detect key processes
which may affect the system as a whole and as a
result the quality system is under constant review
and revision.